[G-DRAGON] 3rd Mini Album - Übermensch (MINI JEWEL Ver.)(NFC) [RANDOM]

Return Policy

Non-Returnable Conditions:
Minor scratches and blemishes due to the nature of the product are not considered defects.Wear and tear on the outer box is not grounds for exchange or return.

Issue Resolution:
For issues due to defects, incorrect shipments, or missing items, please contact us via email with a video showing the information stated on the caution sticker attached to the package.

If the video is too large to attach to your post, email it to [kroove.official.82@gmail.com], and we will assist you after reviewing it.

Compensation:
Instead of returns, we offer compensation such as store credit or discounts on future purchases.If you receive a damaged or defective item, contact us within 7 days of receiving your order with photos or videos of the damage. We will work with you to provide a suitable compensation.
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Shipping Policy

All products are carefully packaged and shipped directly from Korea. Please note that additional shipping charges may apply for heavy or bulky items.

International Shipping:
We also ship to countries outside of Australia. Shipping costs for countries other than Australia may vary depending on the region.

Additional Charges:
If there are additional shipping charges, KROOVE will review your order and send an email regarding these charges after your payment is processed.

Pre-Order Information:
Thank you for your interest in our pre-order items. Please carefully read the following information before placing a pre-order:

Payment:

Full payment is required at the time of placing a pre-order.

Pre-orders are non-refundable once the order has been placed and confirmed.

Shipping:

Pre-order items will be shipped after the release date.

The estimated shipping date for pre-order items will be provided on the product page.

Please note that this is an estimated date and may be subject to change due to manufacturing or shipping delays, or due to the time required to obtain the product.

In some cases, the tracking number may be issued before the actual shipment departure date.